Last updated: January 2026
At Woyura, we are committed to protecting the privacy and personal information of our customers and users. This Privacy Policy describes how we collect, use, store, and protect your personal data when you browse our website www.woyura.com or make purchases through our online store.
By using this website, you agree to the practices described in this policy.
Brand: Woyura
Website: https://woyura.com
Contact email: contacto@woyura.com
Country: Colombia
We collect personal data directly when you make a purchase, register, or contact us, and automatically when you browse the site.
a) Identification and contact data
First and last name
Email address
Phone number
Shipping and billing address
b) Purchase data
Products purchased
Order history
Information related to returns, exchanges, or warranties
c) Payment data
Payments are processed through external payment gateways integrated with WooCommerce.
Woyura does not store sensitive financial information, such as full credit or debit card numbers.
d) Technical and browsing data
IP address
Browser and device type
Pages visited
Cookies and behavioral data within the site
We use your personal data to:
- Process and manage orders placed in the store
- Coordinate shipping and delivery of physical products
- Manage payments, invoicing, and receipts
- Send notifications related to your order status
- Handle requests, inquiries, returns, or warranties
- Comply with legal, accounting, and tax obligations
- Send marketing or promotional communications, only if you have given your consent
- Improve the user experience and the website’s performance
Personal data is processed in accordance with:
- Law 1581 of 2012 and Decree 1377 of 2013 (Colombia)
- The data subject’s prior, express, and informed authorization
- The performance of a contractual relationship arising from a purchase
- Compliance with legal obligations
Woyura uses WooCommerce as its e-commerce platform.
It may also share strictly necessary information with:
- Payment gateways
- Logistics and courier companies
- Hosting providers and technology services
- Email and analytics tools
These third parties only access the information necessary to provide their services and are required to protect it in accordance with the law.
Woyura implements reasonable technical, administrative, and organizational measures to protect your personal data against:
- Unauthorized access
- Loss, alteration, or misuse
- Unauthorized disclosure
Data will be kept only for as long as necessary to fulfill the purposes described or while a legal obligation exists.
As the data subject, you have the right to:
- Know, update, and correct your information
- Request proof of the authorization granted
- Withdraw consent and request deletion of your data
- File complaints with the Superintendence of Industry and Commerce (SIC)
You can exercise these rights by sending a request to:
contacto@woyura.com
Woyura uses its own and third-party cookies to:
- Make browsing easier
- Remember user preferences
- Analyze browsing behavior
- Improve the shopping experience
You can configure your browser to accept, reject, or delete cookies at any time.
Some technology providers used by Woyura may be located outside Colombia. In these cases, we ensure that data processing is carried out under appropriate protection and security standards.
Woyura reserves the right to modify this Privacy Policy at any time.
Any changes will be published on this page and will take effect upon publication.
If you have questions about this Privacy Policy or the processing of your personal data, you can contact us at:
contacto@woyura.com